Terms of service

These Terms of Service govern your use of lovelybake.shop and any purchase made from LovelyBake.

By visiting our website, creating an account, submitting information, or placing an order, you agree to these Terms of Service and all related policies published on our website.

1. About LovelyBake

LovelyBake is an online retailer offering bakeware, baking tools, cake molds, kitchen accessories, and related products.

LovelyBake was established in 2023 and operates from:

PH41-8948 202 St, Langley, BC, V1M 4A7, Canada

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to use this website or place an order.

If you are under the age of majority, you may use the website only with the involvement and permission of a parent or legal guardian.

3. Online Store Use

You agree not to use the website or our products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

  • Violate applicable laws or regulations
  • Attempt to gain unauthorized access to the website
  • Introduce viruses, malware, or harmful code
  • Copy, scrape, reproduce, or exploit website content without permission
  • Misrepresent your identity or payment information
  • Submit false orders or fraudulent claims
  • Interfere with the website’s security or operation

4. Product Information

We aim to provide accurate product descriptions, images, dimensions, materials, features, and specifications.

However:

  • Product colors may appear differently depending on screen settings and lighting
  • Measurements may vary slightly due to manual measurement
  • Packaging may change without notice
  • Minor design details may differ between production batches
  • Product availability may change at any time

We may correct errors, inaccuracies, or omissions without prior notice.

5. Product Use and Safety

Customers are responsible for reviewing product instructions and using products safely and appropriately.

Bakeware and kitchen accessories may become hot during use. Customers should:

  • Use suitable oven mitts or protective equipment
  • Follow applicable temperature recommendations
  • Keep products away from children unless supervised
  • Avoid direct contact with open flames unless specifically stated
  • Allow products to cool before handling or cleaning
  • Follow care and maintenance instructions

LovelyBake is not responsible for damage or injury caused by misuse, improper storage, unauthorized modification, or failure to follow product instructions.

6. Prices and Currency

Prices are displayed in the currency shown at checkout.

Prices may change without notice. The price charged will be the price displayed when your order is submitted, subject to correction of obvious errors.

Taxes, customs charges, import duties, brokerage fees, and other government charges may apply depending on the destination. Unless stated otherwise, such charges are the customer’s responsibility.

7. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud
  • Payment authorization failure
  • Shipping restrictions
  • Unusual order quantities
  • Violation of these Terms

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

8. Payment

You agree to provide complete, accurate, and current payment and billing information.

Payments may be processed by third-party payment service providers. Your use of those services may also be subject to their terms and privacy practices.

We do not guarantee that every payment method will be available in every country.

9. Shipping and Delivery

LovelyBake provides free worldwide standard shipping.

Estimated delivery time is generally 7–10 business days after shipment. Delivery estimates are not guarantees and may be affected by customs, weather, carrier delays, public holidays, remote locations, or other events outside our control.

Further details are provided in our Shipping Policy.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

LovelyBake offers eligible customers free returns and refunds within 30 days of delivery, subject to the conditions stated in that policy.

11. Promotions and Discount Codes

Promotions, coupons, and discount codes:

  • May be limited in duration
  • May have specific eligibility requirements
  • Cannot be redeemed for cash
  • May not be combined unless expressly permitted
  • May be cancelled in cases of error, misuse, or fraud

We reserve the right to modify or end promotions at any time.

12. Intellectual Property

All website content, including branding, logos, graphics, product descriptions, photographs, page layouts, text, icons, and design elements, is owned by or licensed to LovelyBake.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit our content without prior written permission.

13. Third-Party Services and Links

Our website may include links to third-party websites, payment processors, logistics providers, or applications.

We are not responsible for third-party content, services, security, availability, or privacy practices. Use of third-party services is at your own discretion and may be governed by separate terms.

14. Reviews and User Content

If you submit a review, photograph, comment, suggestion, or other content, you confirm that:

  • The content is truthful
  • You have the right to submit it
  • It does not violate another person’s rights
  • It is not unlawful, abusive, misleading, or defamatory

You grant LovelyBake a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish submitted content for business and marketing purposes.

15. Disclaimer of Warranties

To the extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be available
  • The website will be free from errors or interruptions
  • Every product will meet individual preferences
  • Delivery will occur by a guaranteed date
  • Website information will always be complete or current

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, LovelyBake will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

  • Website use
  • Delivery delays
  • Product misuse
  • Loss of data
  • Loss of revenue
  • Business interruption
  • Third-party services

Where liability cannot be excluded, our liability will be limited to the amount paid for the relevant product, except where applicable law requires otherwise.

17. Indemnification

You agree to indemnify and hold LovelyBake harmless from claims, losses, liabilities, and expenses resulting from your misuse of the website, violation of these Terms, or infringement of another party’s rights.

18. Governing Law

These Terms are governed by the applicable laws of the Province of British Columbia and the federal laws of Canada, without limiting any mandatory consumer rights available in your place of residence.

19. Severability

If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force.

20. Changes to These Terms

We may revise these Terms periodically. Updated Terms will be published on this page with a revised “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

21. Contact Information

LovelyBake
PH41-8948 202 St
Langley, BC, V1M 4A7
Canada

Email: support@lovelybake.shop
Phone: +1 604 530-3524
Website: lovelybake.shop